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FAQ

International Shipping is available to some countries although certain restrictions may apply and we do not ship to all countries - please refer to each listing to verify that we ship to a particular country.
There are no returns on bullion items. Coins considered collector coins may be returned or exchanged within 14 days if there is an issue with the coin or holder.
The majority of shipments are processed within one Business Day after full payment.
Tracking numbers are automatically uploaded to eBay once the item has shipped and you will be notified with an automated email.
Please check the tracking information for your order as your package may still be in transit. If you placed an International order, its important to check with your local Post Office and/or Customs Office as the package may be awaiting clearance.
Yes. Custom Duties and/or import Taxes vary by country and are the sole responsibility of the buyer. Buyer is responsible for clearing shipments through Customs.
Yes, but you must contact us immediately via eBay messages and request that your order be cancelled provided you have not paid. Repeat cancellations will result in being blocked. Once the order has been transferred to our shipping department it can not be cancelled.
If you received a wrong product please contact us via eBay messages and we will promptly work with you on resolving the issue.
We do not forward packages and our shipping system pulls your address directly from the user profile. It is the buyerʼs responsibility to ensure their shipping address is correct and formatted properly. We can only ship to your registered eBay/PayPal address.
No. We will not respond to offers unless you see the “make us an offer” feature, and we do not offer any other discounts.
Yes, we purchase both bullion/numismatic coins on a regular bases. Please call us for more information at (513) 335-8331.